Our fully trained reception, secretarial and administration staff are here to help you. They may need to ask you further details when you telephone. This is to ensure that we assist you as speedily as possible. They are bound by the same rules of confidentiality as the doctors and nurses.
The receptionists are here to help you, but as you will see when you visit us their job is very often very demanding. They answer the telephone, deal with enquiries from all directions, and cope with an immense number of clerical tasks, often all at the same time!